FAQ
Account management and security
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 29 May 20264,503
- How do I change my phone number?Published on 7 Sept 2023Updated on 6 Jul 202615,040
- How do I change my email?Published on 6 Sept 2023Updated on 9 Jul 20264,299
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 2 Jul 202614,127
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 29 May 202616,831
- What is sub-account?Published on 22 Aug 2023Updated on 9 Jul 20261,890
- How do I close my account? (web)Published on 22 Aug 2023Updated on 2 Jul 2026473
- How do I close my account? (app)Published on 22 Aug 2023Updated on 2 Jul 2026910
- How do I freeze my account? (web)Published on 22 Aug 2023Updated on 29 May 2026409
- How do I freeze my account? (App)Published on 22 Aug 2023Updated on 18 Jun 2026371
- My mobile phone isn't working, what should I do?Published on 22 Aug 2023Updated on 29 May 2026469
- How do I migrate my email address or phone number to another account? (web)Published on 22 Aug 2023Updated on 2 Jul 2026401
- How do I migrate my email address or phone number to another account? (app)Published on 22 Aug 2023Updated on 29 May 2026599
- How do I change or reset my login password if I forgot my login credentials?Published on 22 Aug 2023Updated on 14 Jul 202619,820
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 29 May 20268,445
Showing 16-30 of 37 articles