FAQ

Individual verification

Guide to ID and selfie photos for identity verification
Published on 13 Oct 2023Updated on 28 Jan 202614,043
A beginner's guide to identity verification
Published on 25 Sept 2023Updated on 29 May 20266,492
How do I verify an individual account?
Published on 25 Sept 2023Updated on 24 Jun 202631,568
Why did my identity verification fail?
Published on 5 Sept 2023Updated on 29 May 202611,605
How do I submit my proof of address (POA)?
Published on 5 Sept 2023Updated on 25 Jun 2026870
How long does it take to complete my identity verification?
Published on 5 Sept 2023Updated on 6 Apr 20267,050

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