VIP-Level Support, Now Available to High-Value Users

Dear OKX Users,

Effective April 8, 2026, users with a current asset balance or 30-day average asset balance of 30,000 USD equivalent or above will have access to OKX's priority customer service channel, receiving the same response priority as OKX VIP users.

This includes access to a dedicated customer service channel and relationship manager services.

Users who subsequently qualify for full VIP status will be immediately assigned to a dedicated service group for personalized account support.

For more information about OKX VIP and how to qualify, visit the OKX VIP page.

Thank you for your support of OKX.

OKX Team

April 8, 2026

This announcement is provided for informational purposes only. It is not intended to provide any investment, tax, or legal advice, nor should it be considered an offer to purchase, sell, hold or offer any services relating to digital assets. Digital assets, including stablecoins and NFTs, involve a high degree of risk and can fluctuate greatly. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. OKX does not provide investment or asset recommendations. You are solely responsible for your investment decisions, and OKX is not responsible for any potential losses. Past performance is not indicative of future results. Please consult your legal/tax/investment professional for questions about your specific circumstances.